Category: Exclusions
Pre-existing conditions can lead to premium loadings, condition-specific exclusions, or outright decline at application. You must disclose all material medical history honestly at application time; non-disclosure is one of the leading causes of declined Trauma claims.
Disclosure is governed by Insurance Contracts Act 1984 (Cth), s20B (duty to take reasonable care not to make a misrepresentation, effective 5 October 2021).
When you apply for Trauma cover, you must answer the insurer's questions completely, honestly, and to the best of your knowledge. You do not have to volunteer information beyond what is asked, but you must not mislead by omission or by understating the seriousness of a condition.
The Insurance Contracts Act 1984 (Cth) was amended in October 2021. Under the new s20B, the test is whether you took reasonable care not to make a misrepresentation. Remedies under s28 and s28A-D are proportionate to the breach. The insurer cannot rescind without fraud, but can reduce the claim or apply the exclusion that would have been imposed had you disclosed.
The underwriter has four broad options depending on the condition and your overall health profile.
Minor or well-controlled conditions (e.g. childhood asthma with no recent symptoms, controlled hypertension, history of one-off injuries) may be accepted at standard rates without loadings or exclusions.
Conditions that increase risk but do not warrant exclusion may result in a premium loading. Common loading scenarios:
Loadings on Trauma cover are typically 25-150% of the standard premium, depending on severity and risk modelling.
More significant conditions may result in a specific exclusion: you can claim Trauma for any covered event except one specifically related to the disclosed condition. Examples:
Exclusions may be permanent, time-limited (e.g. 5 years from diagnosis with no recurrence), or framed around remission criteria.
Very high-risk profiles (recent significant cancer, active heart disease, multiple severe conditions) may result in the insurer declining cover. Each insurer has internal underwriting guidelines that vary, so a decline from one insurer does not automatically mean other insurers will decline.
Exclusion duration depends on the condition, time elapsed, and current state.
Review exclusions if your health improves. Some insurers will reconsider after a stated period of being symptom-free; ask your adviser to lodge a review request.
Non-disclosure of a material pre-existing condition can result in:
A non-disclosure problem typically only emerges at claim time, when the insurer reviews the medical history and discovers the undisclosed condition. By then, you may have paid premiums for many years and be too unhealthy to seek replacement cover. This is why disclosure at application is the single most important step in protecting your future Trauma claim.
Four steps reduce disclosure risk.
If you make a Trauma claim and later want to apply for new or increased Trauma cover (e.g. after a partial claim reduces your sum insured), you must disclose the prior claim and the underlying condition. The new application is underwritten with the prior diagnosis treated as a pre-existing condition. Built-in reinstatement options on the original policy (see Topic 13 in the citation library) are usually a better path than seeking new cover after a claim.
This is general information, not personal advice.
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